Glossary¶
Terms used across this sample knowledge base.
| Term | Meaning |
|---|---|
| Run | A driver's set of stops for a single day. |
| Stop | A single delivery location on a run. |
| Proof of delivery | Evidence a delivery happened — a signature, photo, or scan. |
| Exception | A stop that could not be completed as planned. |
| Dispatch system | The back-end that owns runs, stops, and results. |
| Sync | Sending locally captured work back to the dispatch system. |
| Offline-first | A design where the app works without a network and catches up later. |
| MFA | Multi-factor authentication used at sign-in. |